I have always been extremely fair and always try to work with my reasonable customers. This is not a retail store. I will be happy to answer your questions. If there is an error on our part, please let us know and we'll take care of it in a fair and timely fashion.If new, it must be unopened and still sealed, for example. The item "Atari 800XL Home Computer Vintage NEW Video 64K RAM SEALED NTSC" is in sale since Wednesday, March 6, 2019. This item is in the category "Video Games & Consoles\Video Game Consoles". The seller is "ship_trade_5" and is located in Caracas, Miranda. This item can be shipped worldwide.